ASI products are guaranteed for 12 months from the date of purchase against faulty materials or workmanship. During this period they will be replaced free of charge provided that:
- The fault is not limited to the net or battery only
- The product is returned to [name of distributor] with evidence of purchase in accordance with the claims procedure outlined below;
- The product has been purchased by the user and not via another third party nor used for hire purposes;
- The product has been used in accordance with instructions provided with product at time of purchase and not outside warranty guidance displayed on website.
- The product must not been misused or handled carelessly or in any ignoring the warnings included with instructions and
- Repairs have not been attempted with anything other than product specific kit
Any claim made under this guarantee should be made directly to Air Structures International Limited. The claim itself should ideally be made in a writing together with the date and place of purchase, and giving a brief explanation of the problem, which has led to the claim. This should then be provided with proof of the purchase to Air Structures International Limited.
PLEASE NOTE that it is essential that the claim reaches the above address within 14 days of the last day of this Guarantee at the latest. Late claims will not be considered. This Guarantee applies to all goods purchased from an authorised retailer of Air Structures International Limited.
This Guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This Guarantee is offered as an extra benefit and does not affect your statutory rights as a consumer.
For enquiries about products on sale or sales transactions please contact us at firstname.lastname@example.org.